Looking for some help, just bought the unit & seems pretty nice. Problem I ran into is the additional sounds. I purchased some right off the Primos web site. I've downloaded them successfully in my lab top & into the units file. I do the remote syncro 1,2, & 3- which takes a few minutes. All seems good, I go through the sounds in the remote to find my added ones & there not there. My lab top connected to the unit says they're there, but not the remote, and no messages. One thing I noticed is the sounds that the machine came with are in MP3 format, where the sounds I downloaded are in Windows Media Player (WMA). I've been trying to research this, found out there are some issues with adding sounds. Do I have to try & convert WMA to MP3?